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CONSUMERS TO ENJOY LOWER MOBILE CALLING RATES FROM JANUARY

This follows the review of Mobile Termination Rates (MTRs) and Fixed Termination Rates (FTRs)  by the Communications Authority of Kenya (CAK). These are the costs that operators charge each other to allow customers communicate across networks. Currently, they charge  KSh 0.99 per minute. This has been reduced to KSh 0.12 per minute with effect from January 1, 2022.

The review was founded on the recognition that higher MTRs and FTRs mean higher calling rates for consumers,” says Ezra Chiloba, Director General, CAK. “This makes it difficult for consumers to enjoy affordable communications services.”  Chiloba, in a statement, says the revised interconnection rate will have a positive outcome to both the consumers and operators.

“At the retail level, consumers will now enjoy access to a variety of affordable services across networks. At the wholesale level, operators will have more price developing innovative and affordable products.” He adds that the reduction is“aligned with the Authority’s Vision of a Digitally Connected Nation, as well as the National ICT Policy Guidelines 2020 broad goal of ensuring accessibility and affordability of ICTs by Kenyans.”

Since the cost of calling across networks will come down, consumers may no longer need to own multiple SIM cards. The revision of the MTRs and FTRs follows a public consultation exercise conducted by the Authority in July 2021. CAK has previously reduced the charges in 2007 and 2010.

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